On package table note –

Fair Usage Policy applies to all Plans

Fair Usage Policy

Our Fair Usage Policy is designed in such a way that we continue to provide the best internet experience to all our customers.

Why a Fair Usage Policy?

While the packages have been designed to give unlimited broadband experience to the subscribers, few customers may use excessive amount of the data transfer, causing traffic congestion on the network. In order not to impair the experience of other users, a Fair Usage Policy is applied. This helps to give the desired Internet usage experience to all users, especially since broadband is a shared bandwidth experience and the over-usage of a group of customers must not affect the rest of the users and fair usage policy will be calculated on upload and downloads .

What happens in Fair Usage Policy?

Each package has been defined with a significantly large and extremely generous data transfer level, so that most typical users will never cross these levels of data consumption. In a situation, where a user has utilized and consumed the Fair Usage Data Limit in a particular month, the speed of this user will be reduced to the Speed-Breaker speed for the remainder of the month. The Speed Breaker Speed for different packages has been designed to ensure a good usage and download experience at reasonable speeds for the remainder of the month.

Speed and Data usage limit subject to city online Fair Usage Policy

NOTE - At the 30 days of next calendar month, the speed will be automatically reset and increased back to the speeds as per Subscribed Package. Please see the details of your package or contact our customer support +91-9133311830